Regardless of what your business engages in, either a service or product, it’s a great idea to have an established Facebook fan page. It all starts with how YOU network through Facebook. Why is having a Facebook fan page important? I’d say at this point, you should really focus more on a Facebook fan page than a Twitter account. Facebook is the largest social network in the world! As the internet becomes more social and Facebook becomes the largest portal on the web, you want your business to have a presence.
I have seen just about every small to large business owners have a fan page online, from local pest control companies to very large online retailers pushing product and branding through Facebook fan pages. The trick, or strategy I should say is establishing a base to then let your fans do the work for you. I think and believe the main reason and objective for a Facebook fan page is to have much better engagement with consumers and in a way, become a more transparent company. In this day in age in media, social media plays a huge role. Companies nationwide and even world-wide are putting more and more resources into the web and the social web(Facebook Ads, etc.)
A Facebook page can create lots of credibility not only with your existing customers but with new customers who are really looking and thinking about why they should trust your company and if its safe to do an online transaction (if you’re an e-retailer.) Let’s not forget, YES, e-commerce grows year after year (except 2009 I believe it was stable) but as e-commerce grows, so does online fraud (identity theft online) and users are becoming more and more weary of this issue. It’s very important and something you have to work on daily to make each visitor feel it is safe to purchase from your website. These portals, such as Facebook and Twitter allow for this because they know once you “screw” them, if ever, they can go right to those portals and announce it to the world.
Once your Facebook page has taken off, it can literally be one of your top resources for traffic and sales. The key to your facebook page taking off is LETTING YOUR FANS AND FRIENDS DO THE WORK FOR YOU AND BEING ACTIVE ON A DAILY BASIS promoting sales, specials, news, and whatever you can do to engage the user and keep brand awareness on a daily basis.
For SEO reasons, your Facebook Fan Page can be a big factor in the SERPs as you can rank really well for your company name (besides your website) for reputation management reasons. Make sure you have a vanity URL to go along with your facebook fan page, i.e. facebook.com/companyname. This can play a big role if you’re trying to push a site out of ranking for any particular reason as this one page can rank really well with Facebooks authority with Google.
By: Pablo Palatnik