3 Reasons why Twitter is important for business

by Fernando Maxilian

Ventura County Now Staff
June 6th, 2011

Twitter is used by millions of people each day who share, connect, promote and brand their business image. If you, like them are still not convinced, here are 3 reasons why Twitter is important for your business. 

Connect
Imagine having a captive audience waiting for your information every minute of the day. By positioning yourself as an industry expert, you can grow a small community of followers who will have a direct connection to you and who recognize your name and business brand! You can also barter, search for independent contractors or find employees. Twitter provides a great platform to connect with the right people to fit your business needs. 

In addition, this is great way for existing customers to provide feedback. 

By connecting with similar companies will enable the sharing of idea, best practices and opportunity to gain insight on improving your business. 

Market
Most small businesses have a very small marketing budget which results in continuously looking for low cost and innovative ways to leverage their products or services. Twitter is a free social network that can be a rewarding marketing tool for your business. A few examples: 

  • Your message will appear across the Twitter board over and over by your followers who will retweet your message to their followers. Can we say ‘viral?’
  • Stay abreast of industry trends to market effectively to potential customers.
  • Publish your Twitter handle on all email newsletters, direct mailings, on your Web site and all other marketing channels.
  • Promote your latest blog posts and newsletters

Still having doubts? Well, let’s say you manage an online specialty athletic shop. You can:

Sales
Increasing your sales and profit margins are imperative for success and a matter of survival. By using twitter to announce upcoming sales or events, you will drive potential customers to your website or physical location. For example, I assisted a client who owns a Mexican Restaurant, with setting up her Twitter and Face book Fan page. Every day, she posts daily lunch specials. Last year, she reported a 9% increase in sales from travelers who used social media to find a local restaurant. 

The point is, with little effort and signing up for Twitter’s free social network, you can drive prospects to you by sharing relevant information about your business.